Our high-resistance fiber wigs are made from high-quality synthetic fibers, offering excellent quality and a realistic look. They are specially treated to withstand high temperatures, allowing you to use hot styling tools to style and shape them.

More realistic appearance: High-resistance fiber wigs are made from superior quality materials, offering a texture and appearance closer to natural hair, allowing you to achieve a more realistic style.Heat-resistant: Compared to ordinary synthetic wigs, high-resistance fiber wigs are heat-resistant, allowing you to use hot styling tools to style them, whereas ordinary synthetic wigs can be damaged by heat. Less static effect: High-resistance fiber wigs are less likely to generate static electricity, making them easier to comb and maintain, whereas ordinary synthetic wigs can be prone to static electricity, leading to tangles and difficult management.

Heat resistance: Our wigs are made with heat-resistance fibers and can withstand the use of hot tools, while natural hair must be treated with care to avoid heat damage. Ease of styling: High-resistance fiber wigs can be styled using hot tools, while natural hair requires more time and skill to achieve the same result.Choice of color: High-resistance fiber wigs offer a wide choice of colors, allowing you to try out different shades, while natural hair requires coloring that can damage the quality of the hair and scalp.

When using the heat tool, please note the following: Set the temperature of the heat tool within the appropriate range, taking care not to exceed the maximum temperature recommended for heat-resistant fiber wigs (below 160°). Ensure that the heat-resistant fiber wig is dry before use to avoid damaging the fibers or deforming them. When using the heat tool, place it gently on the heat-resistant fiber wig and avoid leaving it in one place for too long to avoid damage caused by excessive concentration of heat.

Avoid washing your wig too often as this can damage the wig fibers. Use care products specifically designed for wigs, such as hairspray or hair oil, to keep your wig soft and shiny.

Before washing, gently comb the wig to remove knots and tangles. Use lukewarm water and wig-specific shampoo. After washing, rinse thoroughly with water to remove shampoo residue. Gently pat the wig dry with an absorbent towel, then place it in a ventilated area to air dry.

Our wig caps feature a comb, elastic band or adjustable straps on the inside, and fit head sizes from 21 to 23 inches.

To measure the circumference of your head, use a tape measure or measuring tape wrapped around the widest part of your head, i.e., the middle of the forehead, above the ears and at the lowest point of the neck. Make sure the tape measure is not too tight or too loose to get an accurate measurement.

Use a wide-toothed comb or a comb designed for wigs. If the hair is very tangled, gently ruffle it with your fingers or use a wig-specific smoothing agent.

Now， We just offer wig styles and colors that are pre-determined , do not offer customization. However, we regularly update our product inventory to provide more options.

We accept a variety of secure and convenient payment methods: credit/debit cards, G Pay, Apple Pay, Shop Pay and Paypal.

Sometimes your card may be declined for payment for various reasons such as card expiry, insufficient balance, poor credit rating, repayment history or other reasons. We recommend that you do not raise a dispute without good reason as this may affect your credit history and result in future purchases being declined. If your card is declined, you can contact your bank to resolve the issue or try using a different card. If you are still experiencing problems, please email support@hairwanna.com.

We make sure that our website is legal and certified by the card organization. Your payment information is kept by your bank or card issuer, but we do not store it. We only use your delivery information for shipping purposes. Your information is secure and we guarantee the confidentiality of your data. If you have any questions, please feel free to contact us at support@hairwanna.com.

The purchase process on our website is as follows: add to basket > proceed to checkout > confirm > proceed to checkout. You can use the coupon code on the checkout page.

Shipping costs and delivery times depend on your geographic location and the delivery method you choose. During the checkout process, you will see all the available delivery methods and the associated costs. shipping is free for orders over $35. Once the order is confirmed, it will be processed and shipped within 48 hours. You will usually receive your package within 7 to 11 business days after shipment.

We offer a return policy to ensure you are satisfied with your purchase. If you have any questions about the quality of our products or damage during shipping, please contact us within 14 business days of receiving your wig and we will do our best to resolve the issue for you.

If you wish to cancel your order, please contact our customer service department as soon as possible within 24 hours of placing your order. If the order has not yet been shipped, we will assist you in canceling the order and obtaining a refund. Please note that orders cannot be canceled once they have been shipped.

In accordance with our Returns Policy, you may return an unused, unaltered or damaged heat resistant fiber wig. If you wish to return an unused high-resistance fiber wig, please contact us within 14 business days of receiving the product and follow our return instructions.

If you do not wish to keep your order, place the wrong order or wish to replace it with a longer length, you will be charged a restocking fee and the refund will be reduced by $15.

We do not provide return labels. Please contact us via email for the information needed to return your item.

Once we have received and inspected your return, we will send you an email notifying you that we have received your return. We will also notify you if the refund has been approved or denied. If the refund is approved, we will process the refund and automatically refund it to your credit card or original method of payment within the specified time frame.

If the package has not been shipped, you can email us at support@hairwanna.com. We will help you change your order. Once the package has been shipped, you can try to exchange it once you receive it.

We are glad to offer wholesale prices. For more information, please email support@hairwanna.com.

We have no other conditions, but the total number of wigs must exceed 5 pcs .

Yes, we are interested in working with you to grow our business. Please email us at support@hairwanna.com.